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We would love to hear from you.
Why Haven’t My Trustpilot Reviews Been Posted?
Reviews are typically posted within 2 business days. If you’ve ordered multiple reviews, they may be scheduled over several days to ensure a natural posting pattern. Posting too many reviews at once can increase the risk of them being filtered or removed, which is why a gradual approach is used.
In most cases, reviews are assigned within 1 business day, but this can sometimes take up to 3 business days. Once assigned, reviews are usually published within 5 business days. If you notice any delay or your reviews have not been posted within this timeframe, we sincerely apologise. Please contact our support team with your order details, and we’ll assist you as quickly as possible to resolve the issue.
Why Was My Trustpilot Review Removed?
In some cases, Trustpilot may remove reviews if they appear unusual or do not meet platform guidelines. This can happen occasionally, even when everything seems fine. If this ever occurs, simply inform us, and we will work on providing a replacement at no extra cost until it remains stable on your profile.
To reduce the chances of removal, it’s important that each review feels natural and realistic. If a review is flagged, we may slightly adjust the wording to make it more authentic and aligned with typical customer feedback. A good approach is to think from your customer’s perspective—how they would genuinely describe their experience with your business.
How Does TP Guiders Work?
At TP Guiders, we make it simple for businesses to strengthen their Trustpilot presence. You can get started by placing your order and sharing the type of feedback or key points you’d like your reviews to highlight on your Trustpilot profile.
Once your order is confirmed, we carefully manage the process to ensure reviews are handled in a structured and natural way. You also have the flexibility to choose options such as tone, style, or let our team assist with writing content that fits your brand. Whether you need a single review or multiple over time, everything is designed to be easy, flexible, and aligned with your business goals.
What Are Our Service Hours?
You can place your Trustpilot review orders anytime—our platform is available 24/7 for your convenience.
If you need assistance, our customer support team is available via email at support@tpguiders.com .We’re here to help with any questions or issues to ensure your reviews are posted smoothly and efficiently.
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Email us at support@tpguiders.com
or send us a message using the form below for a priority response
